myvape77 Privacy Policy

myvape77 ("we", "us", "our") operates the online gaming platform accessible at myvape77.club. This Privacy Policy applies to all personal data collected and processed in connection with your registration, use of, and interaction with the myvape77 platform, including its website, member account system, games, sportsbook, payment processing functions, and customer support services.

By registering a myvape77 account or continuing to use the platform after this Policy is published, you acknowledge that you have read and understood the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the myvape77 platform and contact us to request account closure.

This Policy should be read together with the myvape77 Terms & Conditions. Capitalised terms not defined here carry the meaning assigned to them in the Terms & Conditions.

myvape77 acts as the data controller in respect of the personal data processed through the myvape77 platform. As data controller, myvape77 determines the purposes and means of processing your personal data in accordance with applicable data protection legislation and international gaming authority data governance standards.

For all data-related enquiries, requests, and complaints, you may contact myvape77's data team through the contact channels listed in Section 14 of this Policy.

myvape77 collects the following categories of personal data from members and platform visitors:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., MyKad number for Malaysian nationals), collected during KYC verification.
• Contact Data: Email address, mobile phone number, and residential address.
• Financial Data: Bank account details, e-wallet identifiers (Touch n Go, Boost), transaction history, deposit and withdrawal records, and balance history.
• Account Data: Username, hashed password, account settings, responsible gaming configurations, session history, and login timestamps.
• Gaming Data: Bet history, game activity logs, sports betting selections, Lottery 4D entries, and esports wager records.
• Technical Data: IP address, device type and identifiers, browser type and version, operating system, referring URLs, and platform interaction data.
• Communications Data: Records of correspondence with myvape77 customer support, including live chat transcripts and email exchanges.

myvape77 collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, contacting support, or updating your profile settings.
• Automated collection: Technical and usage data collected automatically when you access the myvape77 platform, including via cookies, server logs, and analytics tools.
• Third-party sources: Identity verification data from KYC service providers; transaction data from payment processors including e-wallet providers and banks; fraud screening data from anti-money-laundering service providers.

myvape77 processes your personal data for the following purposes, each grounded in a lawful basis:

• Account management and service delivery — to create and maintain your myvape77 account, authenticate your identity at login, and deliver the gaming and betting services you have requested. Legal basis: performance of a contract.
• KYC and age verification — to verify that you are at least 21 years of age and to confirm your identity before processing withdrawals, as required by applicable regulations. Legal basis: legal obligation.
• Payment processing — to facilitate deposits, withdrawals, and transaction reconciliation in MYR. Legal basis: performance of a contract.
• Fraud prevention and anti-money-laundering compliance — to detect and prevent fraudulent activity, suspicious transactions, and account abuse. Legal basis: legal obligation and legitimate interests.
• Responsible gaming — to apply deposit limits, session reminders, and self-exclusion settings as requested by or on behalf of members. Legal basis: legal obligation and legitimate interests.
• Customer support — to respond to your enquiries and resolve disputes. Legal basis: performance of a contract and legitimate interests.
• Platform improvement and analytics — to analyse usage patterns, diagnose technical issues, and improve the myvape77 user experience. Legal basis: legitimate interests.
• Marketing communications — to send you relevant promotions and offers where you have opted in. Legal basis: consent (withdrawable at any time via account settings).

The myvape77 platform uses cookies and similar tracking technologies to maintain session continuity, remember your preferences, and collect analytical data about platform usage. Categories of cookies used include:

• Strictly necessary cookies: Required for the platform to function, including authentication session cookies that keep you logged in to your myvape77 account.
• Functional cookies: Remember your language preference, display settings, and responsible gaming configurations between sessions.
• Analytics cookies: Collect aggregated, anonymised data about how visitors interact with myvape77 to help us improve the platform.

You may configure your browser to block or delete cookies, but doing so may impair the functionality of the myvape77 platform, including the ability to remain logged in.

myvape77 does not sell your personal data to third parties. We may disclose personal data to the following categories of recipients where necessary:

• Payment processors: Banks, e-wallet providers (Touch n Go, Boost), and cryptocurrency networks involved in processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services used to verify identity documents and confirm age eligibility.
• Fraud and AML screening providers: Services that screen transactions for suspicious patterns in compliance with anti-money-laundering obligations.
• Game software providers: Providers such as Pragmatic Play, PG Soft, and Evolution Gaming may receive gaming session data necessary to operate the games you play.
• Legal and regulatory authorities: Where required by law, court order, or direction from a competent regulatory authority, myvape77 will disclose relevant personal data.
• Corporate successors: In the event of a merger, acquisition, or sale of substantially all assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

myvape77 may process or store personal data on servers located outside Malaysia. Where personal data is transferred to a jurisdiction that does not offer an equivalent level of data protection, myvape77 implements appropriate safeguards, including contractual clauses that obligate the recipient to handle the data in accordance with internationally recognised privacy standards.

By using the myvape77 platform, you acknowledge that your personal data may be transferred, stored, and processed in jurisdictions outside Malaysia. myvape77 will always take reasonable steps to ensure your data remains protected regardless of where it is processed.

myvape77 retains your personal data for as long as your account remains active and for such additional period as is required by legal, regulatory, or operational obligations. Specific retention guidelines are as follows:

• Account and identity data: Retained for the duration of account activity and for a minimum of five (5) years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Transaction and gaming records: Retained for a minimum of five (5) years from the date of each transaction, as required by financial regulators.
• Customer support communications: Retained for three (3) years from the date of last correspondence.
• Marketing data: Retained until you withdraw consent, at which point it is deleted within 30 days.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

Depending on applicable data protection law, you may hold some or all of the following rights in respect of your personal data held by myvape77:

• Right of access: Request a copy of the personal data myvape77 holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where retention is no longer necessary, subject to overriding legal obligations.
• Right to restriction: Request that processing of your data be limited in certain circumstances.
• Right to data portability: Receive a machine-readable copy of data you have provided to myvape77, where technically feasible.
• Right to object: Object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact the myvape77 data team via the channels in Section 14. myvape77 will respond to verified requests within 30 days. We may request proof of identity before processing a data subject request.

myvape77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and myvape77 servers.
• Encryption at rest for sensitive stored data including financial records and identity documents.
• One-way cryptographic hashing of account passwords; myvape77 staff cannot read member passwords in plain text.
• Role-based access controls limiting internal system access to staff with a legitimate need.
• Regular security audits and penetration testing of the platform infrastructure.
• Incident response procedures for detecting, reporting, and addressing data security breaches.

Notwithstanding the above, no transmission of data over the internet is entirely secure. myvape77 cannot guarantee the absolute security of data transmitted to or from the platform, and you transmit data at your own risk.

The myvape77 platform is strictly for adults aged 21 years and above. myvape77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that account will be immediately closed, all associated data will be deleted, and any funds held will be handled in accordance with applicable law.

If you are a parent or guardian and believe a minor has accessed the myvape77 platform and provided personal data, please contact us immediately via the channels in Section 14.

myvape77 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered members via email notification or a prominent platform notice at least seven (7) days before the change takes effect. The "Last updated" date at the top of this page reflects the most recent revision.

Continued use of the myvape77 platform following any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how myvape77 handles your personal data.

For all privacy-related enquiries, data subject requests, or complaints regarding myvape77's handling of your personal data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 to registered members via the account dashboard (Malaysian time, MYT UTC+8).

myvape77 will acknowledge all privacy-related correspondence within two (2) business days and aim to resolve substantive requests within 30 calendar days. Where a complaint cannot be resolved to your satisfaction, you may escalate the matter to the relevant data protection authority in your jurisdiction.